{"xsrfToken":"4096c2f1775776d7054654d75b3d2edd5e1e535d_lout","branding":{"id":"1","key":"cs","name":"Intercam Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/83eafbcc-ad42-409d-9994-5d7e78987ec6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZWIxMDE1Ny1kYzk3LTQxZTUtODJhMS0xNzU3OTQ5MWMzY2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgzZWFmYmNjLWFkNDItNDA5ZC05OTk0LTVkN2U3ODk4N2VjNiI6WyJyZWFkIl19LCJleHAiOjE3NTA1MzY3NjksIm5iZiI6MTc1MDUzNjE2OX0.LwAYGFjaY0wVJE7ZQWzLSxWsXUVw4CogUMy8FQiwoFk&client=5eb10157-dc97-41e5-82a1-17579491c3cb&mode=fit","logoId":"83eafbcc-ad42-409d-9994-5d7e78987ec6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Intercam Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"hu-HU":{"helpCenterTitle":"Üdvözöljük a(z) Súgóközpont oldalon","sharedPortalName":"Súgóközpont","localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Intercam Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"도움말 센터에 오신 것을 환영합니다.","sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"sk-SK":{"helpCenterTitle":"Vitajte v Centrum pomoci","sharedPortalName":"Centrum pomoci","localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"no-NO":{"helpCenterTitle":"Velkommen til Kundesenter","sharedPortalName":"Kundesenter","localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"helpCenterTitle":"欢迎访问 帮助中心","sharedPortalName":"帮助中心","localeDisplayName":"Chinese (China)"},"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"is-IS":{"helpCenterTitle":"Velkomin(n) í Hjálparmiðstöð","sharedPortalName":"Hjálparmiðstöð","localeDisplayName":"Icelandic (Iceland)"},"pl-PL":{"helpCenterTitle":"Witaj w/na Portal Klienta","sharedPortalName":"Portal Klienta","localeDisplayName":"Polish (Poland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"helpCenterTitle":"Bine ați venit în Centru Asistență","sharedPortalName":"Centru Asistență","localeDisplayName":"Romanian (Romania)"},"sv-SE":{"helpCenterTitle":"Välkommen till Hjälpcentral","sharedPortalName":"Hjälpcentral","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til Hjælp","sharedPortalName":"Hjælp","localeDisplayName":"Danish (Denmark)"},"en-UK":{"localeDisplayName":"English (UK)"},"cs-CZ":{"helpCenterTitle":"Vítejte v Centrum nápovědy","sharedPortalName":"Centrum nápovědy","localeDisplayName":"Czech (Czechia)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"ja-JP":{"helpCenterTitle":"ヘルプセンターへようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6f7e8b","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"cs","projectId":10002,"serviceDeskId":1,"name":"Intercam Customer Support","description":"<p>Welcome! You can raise a Customer Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Licensing issues","descriptionHtml":"","callToAction":"Licensing issues","introHtml":"<p>Choose this if you have any licensing-related issues.</p>","icon":10457,"iconUrl":"https://intercam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10457","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10440,"iconUrl":"https://intercam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10440","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10450,"iconUrl":"https://intercam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10450","groups":[1],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10472,"iconUrl":"https://intercam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10446,"iconUrl":"https://intercam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10446","groups":[1],"key":""},{"id":"9","name":"Base Robot Needed","descriptionHtml":"","callToAction":"Base Robot Needed","introHtml":"<p>Request for the .rmrobot or V6 Robot_Setup for the robot model without any robotic cell components</p>","icon":10492,"iconUrl":"https://intercam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"8","name":"Custom Cell and Tooling","descriptionHtml":"","callToAction":"Custom Cell and Tooling","introHtml":"<p>Request a robotic tooling or robotic cell for virtual commissioning or digital twin creation.</p>","icon":10519,"iconUrl":"https://intercam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10519","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[2,1,5,4,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"80f41380-9cc2-3329-990a-8a0e66571bd1","appLinkName":"System Confluence","appLinkUrl":"https://intercam.atlassian.net/wiki","spaceKey":"HELP","spaceName":"Help Center","spaceUrl":"https://intercam.atlassian.net/wiki/spaces/HELP","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":1,"kbLinkDomainURLs":["https://intercam.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"English language preferred.","userLanguageMessageWiki":"<p>Please submit your support requests in English, if possible.</p>","defaultLanguageHeader":"English language preferred.","defaultLanguageMessage":"Please submit your support requests in English, if possible.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZWIxMDE1Ny1kYzk3LTQxZTUtODJhMS0xNzU3OTQ5MWMzY2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA1MzczNjksIm5iZiI6MTc1MDUzNjE2OX0.kcCv_EjFcOAazpfPOru7f5f2FWsuEpIsjqt0Jxw4VD4","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"5eb10157-dc97-41e5-82a1-17579491c3cb","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Intercam Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://intercam.atlassian.net/wiki","kbLinkDomainURLs":["https://intercam.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}